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We empower healthcare organisations
Structurally transform to meet the needs of the future, being led by patient experiences and outcomes.
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Structurally transform to meet the needs of the future, being led by patient experiences and outcomes.
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As Australia’s most trusted advisor to senior healthcare executives, Alan Forbes can help you improve patient experience in your organisation.
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Move beyond the barriers to create a patient experience that is second to none.
You’re probably a senior healthcare executive responsible for ensuring the patient experience in your organisation is at a level of excellence you can be proud of. You and your team are good people, and you care deeply for your patients.
You’re doing everything you can to ensure your patient experience is at the highest level.
But could there be blind spots that you aren’t aware of that are creating a negative impression and image of your organisation?
In this transformative and dynamic book, you’ll discover:
Throughout his career, Alan has devoted himself to improving customer experiences and organisational outcomes across a wide number of industries, ensuring that customers’ needs are met, complaints are minimised, and company targets are reached or exceeded.
In recent years, Alan has shifted his focus to the area of his greatest passion – healthcare. With an acute awareness of exactly where the pitfalls and obstacles to achieving the most successful outcomes lie, his experience has already proved invaluable to many prestigious healthcare providers. This is because he recognises exactly how to move beyond these barriers to create a patient experience that is second to none.
Through providing the organisations he works with and the people they serve, and with a level of security that instils trust and confidence, Alan’s holistic approach is truly transformational.
Alan Forbes is Australia’s Most Trusted Advisor To Senior Healthcare Executives. Throughout his career, Alan has devoted himself to improving customer experiences and organisational outcomes across a wide number of industries, ensuring that customers’ needs are met, complaints are minimised, and company targets are reached or exceeded.
This is a real book, not a downloadable PDF. We will pay for book, you just pay postage and we’ll mail it to you.