The Work Is Too Far Away!

I remember having this awkward discussion with a manager quite a while ago. It was so poignant it still makes my feel sick whenever I think about it… Me: “So, after all is said and done, one of our conclusions is that a lot of the leaders – including yourself – are...

Why Measures And Targets Don’t Work

So many people often say to me “Alan, we know what we have to do. We have to tighten up some controls in a few areas, and create some strong targets to make sure people are doing what we need them to do!” I find myself asking why they need to tighten these controls,...

Depression Is Depressing, But There Can Be Help

I seem to have talked about depression and anxiety a lot lately. Compounding life events can take their toll, and little by little that inherent worry or sadness begins to feel like you’re going mad, being crushed by the weight of it all. Sometimes it can be simpler...

Patient Limbo – We Don’t Know What We Don’t Know

Equipment and technology malfunctions can happen at any time. Things wear out, are misconfigured, or even misused, all leading to problems with technology. The impacts that can reverberate throughout a healthcare facility when something fails can be disastrous. This...