I remember having this awkward discussion with a manager quite a while ago. It was so poignant it still makes my feel sick whenever I think about it… Me: “So, after all is said and done, one of our conclusions is that a lot of the leaders – including yourself – are...

So many people often say to me “Alan, we know what we have to do. We have to tighten up some controls in a few areas, and create some strong targets to make sure people are doing what we need them to do!” I find myself asking why they need to tighten these controls,...

I seem to have talked about depression and anxiety a lot lately. Compounding life events can take their toll, and little by little that inherent worry or sadness begins to feel like you’re going mad, being crushed by the weight of it all. Sometimes it can be simpler...

There doesn’t have to be a crisis looming in order to put the mental health of your people first. In fact, by putting your people’s wellbeing first and foremost, you will increase productivity, morale, and even business outcomes. If you want to boost your business,...

Equipment and technology malfunctions can happen at any time. Things wear out, are misconfigured, or even misused, all leading to problems with technology. The impacts that can reverberate throughout a healthcare facility when something fails can be disastrous. This...